Privacy Policy

Thaloma Privacy Policy

This Privacy Policy explains how Thaloma (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit or make a purchase on thaloma.com (“Site”).

Information We Collect

Device Information
When you browse our Site, we automatically collect certain details about your device, including:

  • Browser type, IP address, and time zone
  • Cookies installed on your device
  • Pages or products viewed
  • Websites or search terms that referred you to our Site
  • How you interact with our Site

We collect this data using cookies, log files, and web technologies (such as pixels, tags, and web beacons).

Order Information
When you make or attempt a purchase, we collect:

  • Name, billing and shipping address
  • Payment details (e.g., credit card, PayPal username)
  • Email address and phone number

Together, “Device Information” and “Order Information” are referred to as Personal Information.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders (including payments, shipping, and confirmations)
  • Communicate with you about your order or inquiries
  • Review orders for fraud or risk prevention
  • Send you marketing offers tailored to your preferences
  • Improve and optimize our Site through analytics and performance tracking

Our trusted suppliers and warehouses receive order details (product information and shipping address) to arrange delivery. If you wish to know which partner handled your order, please contact us.

Cookies & Currency Conversion

By using our Site, you agree to the use of cookies. Cookies allow us to improve your browsing experience and ensure consistency, such as displaying prices in your local currency. You may disable cookies in your browser, but some features may not function correctly.

SMS Notifications & Marketing

By providing your phone number at checkout or during browsing, you agree to receive:

  • SMS notifications about your order (e.g., updates, abandoned cart reminders)
  • SMS marketing messages (up to 6 per month)

You can unsubscribe at any time by replying STOP to any SMS received. Standard messaging and data rates may apply.

Sharing Your Information

We share your personal information with trusted third-party services:

  • Website Hosting & E-commerce: WordPress/Shopify
  • Analytics: Google Analytics
  • Advertising Partners: Facebook, Google, Bing

These partners help us operate our Site, analyze performance, and provide targeted advertisements. You can manage your advertising preferences directly through their settings or by visiting the Digital Advertising Alliance opt-out portal.

We may also disclose your information if required by law, court order, or to protect our rights.

Your Rights

If you are based in the European Economic Area (EEA), you have the right to:

  • Access the personal information we hold about you
  • Request correction, updates, or deletion of your information
  • Object to data processing for marketing purposes

Please note: your data may be transferred outside Europe, including to Canada and the United States.

Data Retention

We store your order details for record-keeping unless you request deletion.

Minors

Our Site is not intended for individuals under the age of 18.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or business operations. Updates will be posted on this page.

Contact Us

If you have questions about our Privacy Policy, or if you wish to exercise your rights, please contact us:

Company Information
Company Name: VP PROPERTIES (NW) LIMITED
Company Address: 97 Ribchester Road, Clayton Le Dale, Blackburn, England, BB1 9HT
Registration Number: 11855848
Email-address: info@thaloma.com
Contact Number: (+44) 7400734594